We are now hiring for two positions:
- Pool & Hot Tub Technician
- Retail Sales Associate
Pool & Hot Tub Technician
Come join our team!
Waterworks has been designing, building, renovating, and maintaining pools in the Maritimes and other parts of Canada since 1986. Our staff are experienced professionals that include more Certified Building Professionals, Certified Hot Tub Technicians, and Certified Service Professionals than any other company in the Maritimes. In other words, our people know their stuff, inside and out. Join our team and become one of our skilled professionals in the pool and spa industry.
Reporting to the Service Manager, the Pool & Hot Tub Technician will provide professional, reliable, and courteous customer service to our pool and hot tub customers in the Maritimes. The ideal candidate will be a self-starter with an eagerness to learn and a positive attitude. You work well independently and in a team environment and have a strong ability to think analytically to both diagnose and make necessary repairs for our clients. If you are technically/mechanically inclined, and customer driven, we want you on our team! We also provide training to help you excel in your position on our team!
What you'll do
Responsibilities
Here's what your day-to-day looks like:
- Testing and balancing pool and spa water
- Ensure site safety meets Waterworks Pools & Spas Safety policy and legislated requirements
- Installing, troubleshooting, repairing, and maintaining all aspects of residential and commercial pools, and spas
- Effectively communicating with clients to explain work completed and how to operate systems
- Maintaining equipment, parts, and chemical inventory on company vehicle
- Leading or aiding in spa deliveries, liner installations, and build crew tasks
- Reporting to the Service Department to ensure that the notes are processed accurately and promptly
- Driving company vehicle to job sites and reporting issues with vehicle to the Warehouse Manager and/or Service Manager
- Assist in liner preparation and installation and installing pool safety covers
What you'll need
Qualifications
Our ideal candidate has the following:
- 1+ years of experience in pools and/or landscape maintenance is an asset
- Have a clean abstract and valid Driver's License
- High School Diploma or equivalent
- Ability to handle physical demands of the job (able to lift 50 pounds or more)
- Flexibility to travel and possible overnights
- Detail oriented with an ability to follow instructions and procedures
- Ability to communicate effectively and professionally both with customers and colleagues
- Exceptional teamwork and interpersonal skills
We're looking for
Core Skills
- Customer Insight
- Customer Service
- Parts
- Safety
- Spa
A little bit about us
Waterworks Pools and Spas
Waterworks Pools & Spas is a family-owned and operated swimming pool and spa company in Moncton, New Brunswick. A holder of national and international award-winning pool designs, Waterworks manages a beautiful backyard-living showroom along with service, commercial and installation departments to create Atlantic Canada's premier pool and spa company. Our mission is improving family time, one backyard at a time.
Are you interested?
Work With Us
Why do you want to work with us?
- Competitive wage
- Employee Benefits package
- Group RRSP with 3% matching
- Waterworks clothing and boot allowance
- Access to EAP program
- Company vehicle
APPLY NOW!
Retail Sales Associate
Come join our team!
Waterworks has been designing, building, renovating, and maintaining pools in the Maritimes and other parts of Canada since 1986. Our staff are experienced professionals that include more Certified Building Professionals, Certified Hot Tub Technicians, and Certified Service Professionals than any other company in the Maritimes. In other words, our people know their stuff, inside and out. Join our team and become one of our skilled professionals in the pool and spa industry.
Reporting to the General Manager, the Retail Sales Associate will provide professional, courteous, and knowledgeable customer service to our retail store customers in Moncton, NB. The ideal candidate will be a self-starter with an eagerness to learn and a positive attitude. You work well independently and in a team environment and have a strong ability to relate and understand the customer's needs and requests for the products and services Waterworks offers. If you are personable, reliable and have a flexible schedule we want you on our team! We also provide training to help you to excel in your position!
What you'll do
Responsibilities
Here's what your day-to-day looks like:
- Testing pool and spa water
- Respond to customer calls, emails, and in-store visits in a professional and friendly manner
- Effectively communicate with clients and team members to ensure quality customer service
- Provide support and refer customers to other knowledgeable team members when needed
- Utilize Point of Sale system to handle customer sales transactions
- Receive service calls/special order requests from customers
- Keep work area clean and organized
- Face products on display in the showroom
What you'll need
Qualifications
Our ideal candidate has the following:
- Experience and knowledge of the pool and spa industry is an asset
- Experience in retail sales or cashier experience is an asset
- High School Diploma or equivalent
- Ability to handle physical demands of the job (able to lift 50 pounds) for customer carry out service
- Detail oriented with an ability to follow instructions and procedures
- Ability to communicate effectively and professionally both with customers and colleagues
- Exceptional teamwork and interpersonal skills
We're looking for
Core Skills
- Customer Service
- Retail Sales
- Spa
- Support
A little bit about us
Waterworks Pools and Spas
Waterworks Pools & Spas is a family-owned and operated swimming pool and spa company in Moncton, New Brunswick. A holder of national and international award winning pool designs, Waterworks manages a beautiful backyard-living showroom along with service, commercial and installation departments to create Atlantic Canada's premier pool and spa company. Our mission is improving family-time, one backyard at a time.
Are you interested?
Work With Us
Why do you want to work with us?
- Competitive wage
- Flexible schedule
- Waterworks clothing
- Access to EAP program
APPLY NOW!